Terms of use

THIS WEBSITE IS NOT TO BE USED DURING A MEDICAL EMERGENCY.

The given terms and conditions establish a legally binding agreement between you and [Name of the Company]. (Please note that `Company’ refers to and includes all the Licensors and Affiliates of the Company, including but not limited to the Consultants rendering the services). You agree that your usage of the site, including registration shall be subject to these terms of use and the Company’s privacy policy which is published on this website and is incorporated by reference in these terms. You further agree, that in using this website and upon registration you shall be in compliance with all applicable laws. Please note that the usage of the site is on an `as-is’ and `as-available’ basis. The Company does not provide any warranty as to the authenticity of any information which you may obtain as a consequence of using this site. If you register on the website on behalf of another individual or entity, you agree that you have received the necessary authorizations and permissions from that individual or entity to consent to these terms of use and any other policies or rules framed by the Company including but not limited to the Privacy Policy. Please note that this Agreement constitutes an electronic record according to the provisions of Information Technology Act, 2000 and is generated by a computer system. Hence, there is no requirement of affixing a digital or a physical signature therein. This agreement is governed under Indian laws and is in compliance with all the applicable laws including but not limited to Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

The Company makes this site available solely for the purpose of facilitating communications between health service providers and consumers who choose to use the site. You agree that the terms and conditions may be updated from time to time and any such changes will be effective as soon as they are posted. It is advisable to review these terms and conditions from time to time so that you remain informed about any such changes.

PLEASE NOTE THAT IF YOU DO NOT AGREE TO THE GIVEN TERMS OF USE, YOU ARE NOT AUTHORIZED TO ACCESS THE WEBSITE.

SCOPE AND APPLICABILITY

These Terms of Use along with the Privacy Policy shall constitute the entire and sole agreement between You and the Company. This agreement shall supersede any prior written or oral understanding, arrangements, agreements, representations and/or warranties with respect to the same. This Agreement outlines the manner in which you are required to access and use this website. Any queries regarding your usage of the website should be directed at: [Insert email address].

The Agreement is applicable to you if you are:

  1. Patient or an individual representing the patient, willing to register on the site, after reading and consenting to these terms of use, privacy policy and any other policies which the Company may have published on the website.
  2. Any other user.
  3. Above 18 years of age.
Scope of the services offered to the users inter alia include the following:
  1. Second Opinion Service
  2. Support Groups/Communities
  3. Contact with experts
  4. Information pertaining to cancer.
  5. Videos/Blog containing articles and stories on cancer and cancer survivors.
  6. News Feed/Squad


THE SERVICES MAY CHANGE FROM TIME TO TIME AT THE EXCLUSIVE AND SOLE DISCRETION OF THE COMPANY. ANY SUCH CHANGE SHALL BE UPDATED AND REFLECTED IN THESE TERMS AND CONDITIONS. YOU AGREE TO REVIEW THESE TERMS OF USE PERIODICALLY FOR UDATES AND NOT HOLD THE COMPANY RESPONISBLE FOR ANY SUCH CHANGE.

SECOND OPINION SERVICE

The website as a part of its services also provides second opinion service, wherein specialized cancer specialists registered on the Company’s network, provide a written second opinion to the patients on the basis of their prior medical reports which are submitted on the website. This service is available for a charge and the second opinion is typically issued within 5 working days of receipt of the medical reports in the required format. A case summary will be prepared based on the information provided and the reports uploaded by you on the Platform, and will be verified by our experts. In case some important information or report is missing, the same would be notified to you. The time of 5 working days would be counted from the time experts have received all the information and reports required by them. The second opinion obtained through the website, is intended to be informative in nature and You agree that You will not treat the same as medical advice or consultation. You further agree, that a second opinion obtained on the basis of your prior medical reports cannot be treated as a substitute for an in-person medical examination by a qualified medical practitioner.
You further agree, that any reliance on the second opinion or any information supplied to You as a part of the service, shall solely be your responsibility. You shall not hold the Company or the consultants or specialists involved liable or responsible for the same.

USAGE OUTSIDE INDIA

Although, the website may be accessed from anywhere in the world, the Company does not warrant that the information contained or posted on the website, or the content which the website displays or any other service which may be a part of the website, is appropriate or available for use outside India, or complies with applicable laws outside India. Accessing the content or services of the website from jurisdictions, where they may be deemed illegal, is prohibited. If you access the content or services of the website from such jurisdictions the Company shall not be held liable or responsible for the same and you agree to bear all legal consequences which may follow as a result of such prohibited conduct. Any offer for any service or and/or any information which may be provided with regard to the website is void where prohibited. The Company shall not be liable for any such prohibited conduct.

NO MEDICAL ADVICE

Any content which you may access as a part of the services offered by the website including but not limited to any text, graphics, images, video or any other information in any form is only for educational/information purposes. Such content cannot replace medical advice or diagnosis which may be provided by a qualified doctor who has examined you physically in-person. You agree to not construe any such content as medical advice or consultation. You further agree, that if you act on the information provided or accessed as a part of the services of the website, then that will be on your sole discretion and responsibility. You shall not hold the Company or the website or the consultants liable or responsible for any consequences which may follow.

NO DOCTOR REFERRAL

You agree that the website or the Company does not operate as a doctor referral service. The website or the Company does not endorse, support, recommend or approve any medical practitioner or medical organization you may come into contact with while accessing the services offered. Any and all such recommendations are from third parties and are inherently subjective in nature. The Company does not warrant any authenticity of the information you may receive from any medical practitioner or medical practitioner you approach through the website.

IF YOU DECIDE TO RELY ON ANY SUCH INFORMATION WHICH YOU MAY ACCESS THROUGH THE WEBSITE OR CHOOSE TO APPROACH A PARTICULAR MEDICAL PRACTITIONER, IT SHALL BE ON YOUR EXCLUSIVE AND SOLE DISCRETION AND THE COMPANY OR ITS CONSULTANTS SHALL NOT BE HELD LIABLE OR RESPONSIBLE FOR THE SAME.

LICENSE

The Company offers you the usage of this website in strict compliance of these terms of use. By agreeing to these terms of use, You shall be granted a worldwide, nonexclusive, nontransferable, revocable, limited license to access and make personal use of the information and services on the website. The Company at its sole discretion may terminate this license at any point of time and for any reason whatsoever. You agree that if you breach these terms of use, willfully or otherwise, that would constitute sufficient ground for the automatic termination of your license to use the website, without any prior notice. You agree that in the event of such termination, you shall destroy all copies of materials which you may have downloaded from the website. Failure to do so shall be construed as infringing the Company’s copyright and the Company shall then at its sole discretion may pursue any legal remedies. You agree, that you only possess a limited license to use the website. You do not hold any intellectual property right over the website.

Disbursing or distributing materials downloaded from the website on the pretext of providing medical information or using any content available on the website for any unauthorized use shall be construed as infringement of intellectual property of the Company and the Company can pursue any legal remedy it deems fit in order to prevent the same.

PROHIBITED USES

By using and accessing this website you agree that:

  1. You are 18 years of age or above. Parents or guardians may access the website on behalf of minor wards or children.
  2. Your usage of any content posted or available on the website is not, either willfully or otherwise, in non-compliance with any applicable law, rules or regulations. (national, international or local)
  3. Your usage of this website shall not be in such a manner so as to adversely affect, impair, disable, infect or overburden any of the Company’s servers, computer systems, networks or any other components which are deployed to provide You a seamless service.
  4. Your usage of the site shall not interfere with any third-party’s use and enjoyment of the site.
  5. You shall not modify or alter the content posted or available on the site.
  6. You shall not fabricate headers or otherwise insert any identifiers to manipulate the original source of the content posted or available on the website.
  7. You shall not post any content to the website, to which you do not hold a legal right as per applicable law or a contractual right as per any signed contracts.
  8. You shall not upload any material on the website, which may contain any virus or any other such harmful substance or content which may have the effect of interrupting, destroying or limiting the functionality of any computer software, hardware or any other such communication equipment or component.
  9. You shall not use any fraudulent or illegal methods including but not limited to password mining or hacking to gain unauthorized access to any account registered on this site.
  10. You shall not copy, reverse engineer, compile or commercially or otherwise re-use (including but not limited to selling, renting, leasing, distributing) the content which you may have downloaded as a user of this site.
  11. You shall not without express written consent of the Company, make any use of any trademarks, logos or graphics displayed or used on the website for any purpose whatsoever.
  12. You shall not use the network of this site or the e-mails you may have obtained from this site for the purposes of any advertising, promotions or marketing campaigns.
  13. You shall not upload any content which may be violative of any third-party’s intellectual property or is obscene, pornographic, blasphemous, libelous, pedophilic or otherwise illegal or prohibited in any manner whatsoever.
If you are found violating any of the aforementioned restrictions, You agree that, it will be a just and fair action on the Company’s part to initiate legal proceedings against you. You further agree that such legal proceedings will be in addition to other remedies which may be available to the Company including but not limited to injunctive reliefs and automatic termination of your account.

ACCOUNTS AND REGISTRATION

Your access and use of the website depends upon You registering and creating a Service Account. You shall be solely responsible to keep all the information including your username and password connected with your Service Account protected at all times, till your account is terminated for whatsoever reason. Any activity that may occur in connection with your Service Account shall be solely attributable to you and You shall be solely liable and responsible for the same, irrespective of unauthorized access if any. In the event, that your Service Account is being used by any third-party, You agree to immediately inform the Company of such unauthorized access. You further agree that failure to inform shall be treated as security breach and this may lead to your account being immediately terminated. You agree that all information which you provide in connection with Your Service Account will be true and accurate at all points of time. Any responsibility of updating any change in the information provided shall be solely yours. You agree that as a part of your Service Account, you may receive certain e-mail marketing or promotional messages from the Company. You consent to their receipt till the time you hold the Service Account with the website. However, please note that such consent may be withdrawn at any point of time.

CONTRIBUTION GUIDELINES

Any contribution in any form (written, video, graphic or otherwise) that you make to the website

shall be in strict compliance with the following guidelines. All contributions made:

  1. Shall be factually correct.
  2. Should be in compliance with the applicable laws.
  3. Should not be obscene, scandalous, libelous or unlawful or prohibited under any law.
  4. Should not contain any sarcastic, rude or offensive language.
  5. Should not hurt anyone’s religious feelings.
  6. Should not be defamatory.
  7. Should not be communal.
  8. Should not promote or incite any violent acts.
  9. Should be original and not infringing of any copyright or any other intellectual property rights.
  10. Should be genuine and not fraudulent in nature.
  11. May contain links to the original sources for background reading purposes. However, please note that no links to any advertising website may be included.
In addition to the above, the contributions which shall be made on the website should be in strict compliance with any contractual or fiduciary duty, the poster of the content may owe to any third-party. You agree, that if you post any content in violation of the aforementioned guidelines, You shall be solely responsible and liable for any consequences which may follow.

YOU AGREE THAT THE CONTENT BEING POSTED OR ANY CONTRIBUTION BEING MADE BY YOU, IS SOLELY YOUR CONTRIBUTION AND REFLECTS YOUR POINT OF VIEW OR OPINION. THE COMPANY DOES NOT HAVE ANY CONNECTION WITH THE SAME IN ANY MANNER WHATSOEVER.

Apart from following the aforementioned guidelines, you should also take certain safety measures regarding your Service Account and your usage of the website. These safety measures include but are not limited to not disclosing your personal contact details to anyone you may come in contact with during your use of the website. Though, any content posted is reviewed and moderated, however, You agree that any offensive posts or any other posted content which may harm you in any manner will not be the Company’s liability or responsibility. By agreeing to use this website, You agree to any such risks which may be ancillary to the same.

FEE, PAYMENT GATEWAY AND REFUNDS

You agree to the usage of third party payment gateways (Razorpay and Paypal) by the Company for the processing of any transactions which may take place on the website. The Company shall not be held responsible or liable for any failed transactions. If any transaction initiated by the user fails to get through, the money deducted shall be refunded back to the user’s account in accordance with the payment gateway’s refund policy. Please note that for Online Second Opinion cases, the Company shall try to initiate a full refund corresponding to the amount paid or a partial refund of the amount paid, if the Company is unable to continue offering services to the patient due to reasons beyond its control. Such reasons include but are not limited to: untimely death of the patient, unavailability of doctor and incomplete data provided. Please note, that any Force Majeure event which may occur, will also be treated as events beyond the Company’s control and may affect a full refund of the amount paid.

DATA PROTECTION

You agree that You have read and understood in full, the terms of the privacy policy published and displayed on the website. You agree that you are in know of the following and consent to the same:

  1. The data being collected by the Company.
  2. The purpose for which the data is being collected.
  3. The entities which may process the data.
You further agree, that the Company shall not be responsible or liable for the authenticity or genuineness of the personal information which you may have provided. If any erroneous or misleading information has been provided by You to the Company, the Company reserves the right, in its sole discretion to immediately terminate your Service Account.

REPRESENTATIONS AND WARRANTIES

You agree to be bound by the following Representations and Warranties:

  1. All information which You have uploaded is genuine and accurate.
  2. You agree and understand that the website only serves as a connecting platform between oncologists and patients and the Company itself cannot be held to be an expert in oncology or related medical services.
  3. You agree that the Company is not liable for any interaction that you may have with any oncologist registered on the website, be it during your use of the website or independent of the same. The Company is only acting as a link and is not liable for the Oncologists’ actions or advice.
  4. You agree that a secondary medical opinion, in the nature of what you shall receive through this website cannot replace or be a substitute to a physical consultation with a qualified medical practitioner. You and not the Company shall be solely liable for any reliance placed on the same or any action taken in pursuance of the same.
  5. Any inaccuracy regarding the medical qualification or experience or any such other information pertaining to the oncologists shall not be the Company’s responsibility. You agree that the Company has to the best of its ability vetted and reviewed the oncologists registered on the website and shall not be held liable for any inaccuracies which may exist despite taking all reasonable precautions.
  6. You agree that an online and remote seeking of information is no substitute for in-person physical consultation and in the absence of a proper physical examination, the advice rendered by the Oncologists registered on the platform may sometimes not be the best to their ability. Any reliance on such advice shall be your sole responsibility and the Company or its consultants shall not be responsible for the same.
  7. You agree and understand that by the virtue of being registered on the website of the Company, the oncologists do not in any way become employed or connected with the Company. The Company do not endorse or support or advertise any oncologist through this website. If you decide to approach any oncologist registered on this website, independent of its services, that will be your sole responsibility and liability.

COMMUNICATIONS

You are responsible for any communication you may make with any person during your usage of this website. You are strictly prohibited to engage in the below:

  1. Communicate copyrighted material which You do not own, without the express authorization or written consent of the owner.
  2. Communicate any material which may have the effect of infringing any intellectual property rights. Please note that for trademark violations, this prohibition extends to passing off as well.
  3. Communicate any material which may be or construed to be hateful, discriminatory, obscene, offensive or otherwise unlawful under any applicable law.
  4. Conduct fraudulent activities through the website or impersonate any other person.

INTELLECTUAL PROPERTY

You agree that any services offered, software used, content posted or made available or any other such functionalities which may be connected or associated with the website are the intellectual property of the Company. You agree to keep all information pertaining to these confidential at all times. You further agree that you shall not modify, re-sell, reuse, license out, distribute or use the intellectual property of the Company in any unauthorized manner. Any use of the intellectual property of the Company shall be made only upon an express written authorization and consent of the Company. Any violation of this Clause shall be considered to be a breach of the agreement and the Company is free to pursue any legal remedy it deems fit for the enforcement and protection of its rights.

TRADEMARKS

You agree that all the trademarks, logos and service marks displayed on the website are property of the Company. Any unauthorized use of the same shall be treated as infringement or passing off. Nothing on the website shall be interpreted as granting any form of authorization or license, express/implied, written/unwritten, to any individual to use any trademarks belonging to the Company.

COPYRIGHT NOTICE

All content published or displayed on the website is the copyright of the Company. You agree that any form of copying, distribution or using for any other purpose of such content without an express written permission of the Company shall be treated as copyright infringement.

TERMINATION

The Company shall at its own discretion determine if there has been any breach of these terms of use. If any such breach has been determined, at the sole discretion of the Company, then Company would be well within its right to take the following actions:

  1. Immediate and automatic termination of your Service Account.
  2. Immediate suspension of your right to use the account.
  3. Removal of any content which you may have posted to the site.
  4. Issuing a warning and after two warnings, taking any step as deemed appropriate by the Company.
  5. Initiating legal proceedings against you for damages and the recovery of costs including but not limited to administrative and legal costs on an indemnity basis and otherwise.
  6. Disclosing or reporting any unlawful or prohibited content you may have posted on the website to the law enforcement authorities.
  7. Any other action which the Company in its sole discretion deems fit.
Upon termination, You agree that You shall destroy or return any material that you may have downloaded from the website and that You shall immediately within a period of 7 days clear any outstanding dues which you may owe to the Company. Any failure on Your part to carry out these obligations shall be treated as a breach of contract and will entitle the Company, at its sole discretion to initiate legal proceedings against you.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless the Company and any of its affiiliates, contractors, professionals and consultants (“The Indemnified Party) from and against any claims, damages, cost, liabilities and expenses (including, but not limited to, legal expenses) arising out of Your a) Breach of any applicable law b) posting of any unlawful or prohibited content c) Illegal or prohibited use of the website d) breach of any intellectual property or confidentiality obligations e) Any third party claims brought against the Company, arising out of your use of the website f) Inaccuracy of any data or information which you may supply to the Company g) Misuse of your Service Account h) breach of any other obligation as contained in this Agreement.

You agree that the Indemnified Parties can at any point of time, even after the expiration or termination of your Service Account with the Company can claim indemnity from you for the aforementioned purposes. This Clause shall survive the termination of this Agreement.

You further agree to provide written assurances to the Company during and after the termination of this Agreement, confirming your responsibility and obligation to indemnify the Company with regard to the aforementioned claims. Any failure to do so shall be considered as material breach of the Agreement.

You also agree to immediately notify the Company, in the event any third-party has initiated any legal proceeding against You, in connection with your use of the website.

LIMITATION OF LIABILITY

You agree that the Company’s liability to You or any third-party who may have suffered harm as a result of Your breach of this agreement shall not exceed INR 1000. You further agree, that the Company or its Consultants shall not be liable for any direct, indirect, consequential or remote damages in connection with this Agreement. The Company shall also not be liable for any damages that may arise as a result of your misuse of the website or your breach of the obligations of this agreement. You acknowledge and agree that the Company or its consultants shall not be held liable for any damages, losses, or any other kind of liability arising out of or in connection with the actions mentioned below:

  1. Your use of the Second Opinion service.
  2. Any reliance on the advice provided in the Second Opinion service.
  3. Any advice or consultation which You may have received from the oncologists registered on our website, independent of the same and any reliance on such advice or consultation.
  4. Any other action which you may partake in connection with the services offered by the website.

DISCLAIMER OF WARRANTIES

YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL USE THIS WEBSITE AT YOUR SOLE RISK. ALL CONTENT AND SERVICES WHICH YOU ACCESS AND USE ARE SOLELY ON AN ‘AS-IS’ AND ‘AS-AVAILABLE’ BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR USE AND NON-INFRINGEMENT. NEITHER THE COMPANY NOR ANY OF ITS CONSULTANTS, LICENSORS OR AFFILIATES MAKES ANY POSITIVE REPRESENTATIONS OR WARRANTIES REGARDING ANY PROFESSIONAL OR CONSULTANT, INCLUDING, WITHOUT LIMITATION, SUCH PROFESSIONAL OR CONSULTANT’S ABILITY TO BRING OUT A DESIRED RESULT.THE COMPANY DOES NOT GUARANTEE ANY CONTENT OR SERVICES OFFERED OR PROVIDED ARE ACCURATE OR COMPLETE. THE COMPANY DOES NOT GUARANTEE THAT THE SERVICES OFFERED WILL BE ERROR-FREE OR UNINTERRUPTED. YOU AGREE THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND SOLELY AT YOUR OWN RISK. YOU FURTHER AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. THE COMPANY DOES NOT PROVIDE ANY WARRRANTY EXCEPT THOSE EXPRESSLY STATED IN THIS AGREEMENT.

COMPLIANCE WITH APPLICABLE LAWS

You agree that Your usage of this website including but not limited to the content posted, interaction with other members and the information supplied shall always be in compliance with the applicable laws. Any breach on your part of any applicable law regarding any matter or provision of this Agreement shall be construed as a material breach of this agreement. The Company can then at its sole discretion initiate legal proceedings against You and automatically terminate your Service Account with immediate effect. You agree that any such breach of applicable law may cause the Company loss of reputation and hence, You agree to reimburse the Company in terms of monetary damages for any such loss.

WAIVER

You agree that no provision of this agreement shall be deemed to be waived by the Company, until and unless the Company has expressly in writing consented to such waiver. Moreover, any such waiver by the Company shall not be construed as consent for any subsequent waiver.

SEVERABILITY

If any provision of this agreement becomes invalid or unenforceable due the whatsoever reason, such invalidity or unenforceability shall not lead to the entire agreement becoming unenforceable. The unenforceable or invalid portion of the agreement shall be deemed to be severed from the agreement without affecting the validity of the entire agreement.

ENTIRE AGREEMENT

This Agreement along with any exhibits or appendices it may have shall constitute the entire agreement between the parties and supersedes any prior written or oral agreements, communications and understanding the parties may have entered into. You agree that the Company can modify this agreement at its sole discretion and You agree to consent to and abide by any such modification made.

FORCE MAJEURE

You agree that You shall not hold the Company responsible or liable for any non-performance of any obligations under this contract including but not limited to the provision of services being offered, if such non-performance arises out of or in connection with the following events:

  1. Floods, fire earthquakes or any natural disaster or acts of god.
  2. Riots, war or any such act of violence.
  3. Any change in applicable laws.
  4. Any other reason beyond the Company’s control.
You further agree, that You shall not hold the Company liable for any interruption arising out of the aforementioned events. The Company can its sole discretion, terminate the agreement automatically and with immediate effect, if such events continue beyond a certain period of time.

GOVERNING LAW AND JURISIDCTION

All matters, claims and any other such issues which may directly or indirectly arise from or in connection with this agreement shall be governed under the laws of India irrespective of its conflict of laws rules applicable to contracts to be performed within India. The courts at New Delhi shall have the sole and exclusive jurisdiction to hear all matters, claims or any such issues which may directly or indirectly arise from or in connection with the agreement. You agree to waive any objections pertaining to jurisdiction, venue or inconvenient forum. You agree that you shall not approach any other court except the Courts at New Delhi and a failure to do so shall be construed as a breach of the agreement.

ARBITRATION

Both the Parties expressly agree and consent to submitting for arbitration, all disputes or claims or any such issue which may arise from or in connection to the Agreement, including the determination of the scope or applicability of this agreement to arbitrate. Such arbitration shall be conducted before a sole arbitrator who shall be appointed solely at the discretion and determination of the Company. Arbitration proceedings shall be in compliance with and shall be conducted in accordance with the applicable arbitration law at that point of time. The venue of arbitration shall be New Delhi and the language of arbitration shall be English. The award shall be final and binding on both the parties.

INFORMATION FOR INTERNATIONAL USERS

The Company intends to offer the services of this website in India. However, if you are a user who is accessing this website from outside India including but not limited to European Union or any other region whose laws, rules and regulations especially with regard to collection and processing of personal data differ from that of Indian laws, You agree that by your registration and usage of the website, You consent to be governed under Indian laws for the purposes of collection and processing of your personal data. You agree that any personal information which you may transfer to India on account of the usage of the website is consensual and is governed under Indian laws. You also agree and confirm that You have read the Company’s privacy policy and have consented to the collection and processing of your personal data in accordance with the same.

You agree that for any matters or claims arising out of this agreement or Your usage of the website, Indian laws will apply.

CHANGES TO THIS NOTICE

The Company may, at its sole and exclusive discretion, revise, modify or amend the information contained in these terms of use at any point of time. Any such revision, modification or amendment shall be effective immediately upon either posting it to this web site or otherwise notifying you. You agree to keep yourself aware of any such changes, You further agree that it is not the Company’s responsibility or liability to inform you of such modifications.

QUESTIONS AND GRIEVANCES

If you have any queries regarding this notice/Agreement, you may contact our customer service personnel at the following email address: [insert email address]. The Company does not ensure but, our customer service personnel, shall try to the best of their capabilities to resolve your issue within 30 working days of your raising such an issue.